Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer international shipping for sports equipment?
Currently, WayUp Sports ships to over 20 countries. Shipping costs and delivery windows vary based on your location and the weight of the items.
What is your return policy for footwear and apparel?
We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund or exchange.
Are the products on WayUp Sports authentic?
Yes, we are an authorized retailer for all brands listed on our site. Every product is 100% authentic and sourced directly from the manufacturers.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.