Returns & Exchanges
At WayUp Sports, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your training as soon as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and include the provided packing slip.
- 3.Ship the Gear
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.